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Case Studies

Transforming Businesses With UX Design, Accessibility, Design Thinking, And Training​

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Legal Disclosure: Confidentiality and Respect for NDAs I value my clients’ trust and strictly adhere to all non-disclosure agreements. The case studies presented here demonstrate my capabilities while protecting my clients’ proprietary information and competitive advantages.

Global Healthcare

Global Healthcare Transformation Through Design Systems & Accessibility

A unified, governed design system with embedded accessibility scaled to 800+ digital properties. Accelerating delivery by 40% and reducing accessibility defects by 18%.
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Fortune 500 Insurance

Design at Scale Through Enterprise Design System & Governance

An enterprise design system and governance model standardized patterns across 70+ digital properties. Reducing developer dependency by 60% and lowering delivery costs by 20%.

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Accessibility Program

Enterprise Accessibility at Scale Through Governance & Inclusive Design

A governance-first accessibility program embedded inclusive design into planning, design, and QA. Enabling sustainable compliance, fewer defects, and faster, more consistent releases.
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Logistics

Fleet Operations Optimization Through Ethnographic Research & Service Design

Ethnographic research and end-to-end service design re-architected fleet communication. Streamlining critical workflows, closing information gaps, and improving coordination at scale.
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Mentorship That Makes an Impact

Feedback written by mentees I’ve supported on the ADPList platform.

Notes from the UX Desk

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Expert Design for Business Transformation

User-Centric Design

My approach prioritizes the needs and experiences of end-users, ensuring that your products and services resonate with your audience.

Innovative Problem-Solving

I address complex challenges with creative and effective solutions designed to meet your specific requirements

Ethical Business Practices

I uphold integrity and transparency in all my client interactions, building trust and long-term partnerships

Accessibility Commitment

I ensure that my designs are inclusive and accessible, creating user experiences that everyone can enjoy, regardless of ability.

Delivering Tangible Results

My work achieves measurable outcomes that drive business success and growth, making a real impact on your bottom line.

Strategic Insight

I provide expert guidance that aligns design solutions with your business goals, ensuring scalability and long-term success.