Design at scale.
I build and lead design teams, shape product strategy, drive AI adoption and integrate agentic workflows, and help organizations turn complex challenges into measurable business outcomes. My experience spans in-house leadership, consulting, and global programs.
Digital properties scaled globally
Improved through discovery, workflow design, and interaction design
Enabled by AI-assisted research, prototyping, and execution
Case Studies
A New Course for Waterway Logistics
Led product strategy and field research for a fleet platform that brought 11 disconnected systems together and made key workflows 35% faster.
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Designing a Governed Knowledge Layer for AI
Shaped the product strategy and designed a governed knowledge layer, validated through a limited pilot, that gave approved AI workflows reusable access to source-grounded company knowledge.
Read case study →Transforming Project Delivery with AI
Designed an AI-supported delivery workflow that reduced effort from about 240 to 105 staff-hours while keeping people responsible for every final decision.
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An Enterprise Design System for Global Scale
Led the strategy, structure, and governance of a design system used across 800+ digital properties, cutting production time by 40% and delivery costs by more than half.
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De-Risking Project Delivery Through Team Capability
How I turned years of manual team-staffing work into a research-backed 0→1 product that helps leaders expose capability gaps, build stronger project teams with AI, and address execution risk before delivery begins.
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A Unified Digital Ecosystem
Led the move from 70+ disconnected sites to a shared design system and a better way of working, reducing department costs by 20%.
Read case study →AI Products & Systems
From identifying problems to designing, building, and putting AI-powered solutions to work.
Bringing Structure to the Job Search
A local-first, AI-assisted platform for discovering opportunities, evaluating job fit, tailoring resumes, and managing applications. Released publicly and used by job seekers.
Explore Job Search Terminal →
Making Team Capabilities Visible
An AI-assisted platform that identifies skill gaps, evaluates team strengths, and supports better staffing decisions. Built in under 90 days and tested with working teams.
Visit Designer of Thought ↗Turning Organizational Knowledge Into Action
A modular AI-powered system that connects organizational knowledge with research, content creation, automated workflows, and business intelligence. Developed and used in ongoing operations.
Read case study →Notes from the UX desk.
Field notes on UX, product design, accessibility, DesignOps, governance, and AI, written for the people making product and delivery decisions.
15+ years making design work at scale.
I’m a hands-on UX and product design leader. I help teams understand complex problems, make clear product decisions, and deliver better work.
I lead teams, but I stay close to the work—research, product strategy, prototypes, design reviews, and key UX decisions.
What I deliver:
- Design systems at scale: Led a design system used across 800+ digital properties, cutting production time by 40% and delivery costs by more than half.
- Accessibility programs and governance: Built a global program that added accessibility requirements and governance to contracts, approval steps, training, and reporting, reducing defects by 18% in six months.
- AI-supported delivery: Designed a workflow that reduced effort by about 56% while people remained responsible for final decisions.
- Better product decisions: Used service design to show that 42 of 45 client issues were operational, helping the client avoid an unnecessary $900k+ software build.
Areas of Expertise
Product and Design Leadership
Leading teams while staying close to research, product strategy, prototypes, design reviews, and key UX decisions.
Design Systems and DesignOps
Building shared components, standards, and ways of working that help teams deliver consistent products faster.
Accessibility Programs
Building accessibility into contracts, reviews, training, tools, and reporting so teams catch problems earlier.
AI-Supported Delivery
Using AI to speed up research, drafting, prototyping, and documentation while people stay responsible for final decisions.
Let’s work
together.
Open to senior UX and product design leadership roles, especially work involving complex products, design systems, or accessibility.
Email me at [email protected] or send a message below.
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